Your Business’ Success Depends on Your IT.

See the difference a strategic and proactive Managed Services Provider can make for your business.
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About IMS Solutions Group

IMS Solutions Group, a division of Immedion, is the leading provider of managed IT services for customers in the Carolinas and Midwest. Our comprehensive suite of services can be customized to augment an existing IT team or provide full-service IT support. IMS Solutions Group’s services are designed to support your business needs and ensure optimal performance of your resources, regardless of how much help you need.

Managed Services

From equipping you with powerful day-to-day solutions to developing sustainable long-term plans, IMS Solutions Group’s managed services can be tailored to meet your needs.

Strategic Guidance


Developed to provide big company perspective on a smaller scale, our Strategic Guidance helps ensure that every IT decision you make improves your ability to service your customers and increase profitability.

Security


Cyberattacks are constantly evolving and growing more sophisticated, requiring a robust security solution. IMS Solutions Group’s Managed Security will help detect, visualize and take action against attacks, keeping you protected.

Microsoft Solutions


As a Microsoft Gold Partner, IMS Solutions Group is able to support our clients across Microsoft’s Cloud Solution subscriptions, including Microsoft 365 and Office 365. Whether you are new to the service and need a hand getting setup or want to upgrade services, we can help.

Endpoint Management


IMS Solutions Group can manage your end users’ devices (e.g. workstations) including patching, asset reporting, auditing and more, or we can work with your IT team to provide an easier and more cost-efficient way for them to do the same.

Infrastructure Management


Our certified industry experts can manage your core IT infrastructure to ensure that your business remains up and running no matter what.

Service Desk


IMS Solutions Group’s trained and certified technicians are able to troubleshoot and resolve your users’ issues from basic password resets to more advanced problems. We offer escalating Tier 1, 2 and 3 support depending on your needs.

Business Continuity


IMS Solutions Group’s business continuity service is scalable, configurable and highly reliable, ensuring your organization’s mission-critical data and applications are constantly protected, retained and available, whether you need file, web, application, database or system backups and disaster recovery.

Frequently Asked Questions

Have questions about what IMS Solutions Group does or how we can help you? We’ve compiled a list of some frequently asked questions to help guide you.

Contact Us

If you have questions or would like to schedule a consultation to discuss how IMS Solutions Group can help you, please fill out the form below and our team will be in touch soon.
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