IMS Solutions Group, a division of Immedion, is the leading provider of managed IT services for customers in the Carolinas and Midwest. Our IT services can be customized to augment an existing IT team or provide full-service IT support.
We rely heavily on IMS Solutions Group for their expertise in planning and follow through to keep us secure and up-to-date with ever-changing technology. Over the years they have been more than just our provider; they’ve become our trusted IT advisor and partner.
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I thought something like ransomware could never happen to us because of our firewalls and backups. I was wrong. It was a hard shot of reality. IMS truly saved the day, actually more than a day – they saved our entire history.
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With IMS Solutions Group, we have peace of mind. We know our data is backed up, and we can function day-to-day without worrying.
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IMS Solutions Group’s comprehensive suite of services can support your business needs and ensure optimal performance of your resources, regardless of how much help you need.
Developed to provide big company perspective on a smaller scale, our Strategic Guidance helps ensure that every IT decision you make improves your ability to service your customers and increase profitability.
Cyberattacks are constantly evolving and growing more sophisticated, requiring a robust security solution. IMS Solutions Group’s Managed Security will help detect, visualize and take action against attacks, keeping you protected.
As a Microsoft Gold Partner, IMS Solutions Group is able to support our clients across Microsoft’s Cloud Solution subscriptions, including Microsoft 365 and Office 365. Whether you are new to the service and need a hand getting setup or want to upgrade services, we can help.
IMS Solutions Group can manage your end users’ devices (e.g. workstations) including patching, asset reporting, auditing and more, or we can work with your IT team to provide an easier and more cost-efficient way for them to do the same.
Our certified industry experts can manage your core IT infrastructure to ensure that your business remains up and running no matter what.
IMS Solutions Group’s trained and certified technicians are able to troubleshoot and resolve your users’ issues from basic password resets to more advanced problems. We offer escalating Tier 1, 2 and 3 support depending on your needs.
IMS Solutions Group’s business continuity service is scalable, configurable and highly reliable, ensuring your organization’s mission-critical data and applications are constantly protected, retained and available, whether you need file, web, application, database or system backups and disaster recovery.
The IT industry is fast-moving. Explore our carefully curated resources to stay up-to-date on the latest industry knowledge.
Is your organization outgrowing its in-house IT solution? Whether your business is large or small, your focus should be on your business rather than on the business of IT.
Filling the role of IT Manager can be a major pain. Today’s IT leaders are expected to accomplish more while working with less, plus their IT team must juggle keeping an entire business’s daily operations afloat while accomplishing the strategic initiatives that demonstrate the team’s value to the company.
Our industry-specific IT solutions keep your business a step ahead of the game by fostering increased productivity, better time management, and improved quality of work.