In a technology-driven world, your business only works properly if your machines do, and it can only move forward if your technical staff is devoted to making that happen. If you don’t have an IT staff, or if your IT staff is spending too much time helping with mundane requests, you’re going to find yourself stuck.
IMS Solutions Group’s services are designed to support your business needs and ensure optimal performance of your resources, regardless of how much help you need.
If you already have an IT team, we can help ease their burden so that they can focus on the work that drives your company forward. Whether that means handling the day-to-day or providing high-level guidance, IMS Solutions Group can provide the services your business needs.
If you don’t have an IT team, you can rely on IMS Solutions Group to act as your IT team. From supporting your end users to managing your infrastructure and providing strategic IT guidance, IMS Solutions Group provides remote support, round-the-clock monitoring and alerts, all to help your company grow and improve.
Developed to provide big company perspective on a smaller scale, our Strategic Guidance helps ensure that every IT decision you make improves your ability to service your customers and increase profitability.
Cyberattacks are constantly evolving and growing more sophisticated, requiring a robust security solution. IMS Solutions Group’s Managed Security will help detect, visualize and take action against attacks, keeping you protected.
As a Microsoft Gold Partner, IMS Solutions Group is able to support our clients across Microsoft’s Cloud Solution subscriptions, including Microsoft 365 and Office 365. Whether you are new to the service and need a hand getting setup or want to upgrade services, we can help.
IMS Solutions Group can manage your end users’ devices (e.g. workstations) including patching, asset reporting, auditing and more, or we can work with your IT team to provide an easier and more cost-efficient way for them to do the same.
Our certified industry experts can manage your core IT infrastructure to ensure that your business remains up and running no matter what.
IMS Solutions Group’s trained and certified technicians are able to troubleshoot and resolve your users’ issues from basic password resets to more advanced problems. We offer escalating Tier 1, 2 and 3 support depending on your needs.
IMS Solutions Group’s business continuity service is scalable, configurable and highly reliable, ensuring your organization’s mission-critical data and applications are constantly protected, retained and available, whether you need file, web, application, database or system backups and disaster recovery.