Support Services

Driven by our motto "right by you" and the desire to help our partners, IMS is a service organization with a passion for fixing technology issues.

How can we be of service?

Our partners want to maximize their employee productivity and provide IT assets/investments that function every time they are needed.

IMS provides a variety of support services that allow your employees to focus on mission-critical tasks using technology with the greatest availability and resilience.

  • If you need help managing your servers and network, we can do that.
  • If you need someone to tackle your employees’ helpdesk needs, we can do that.
  • If you need a team to handle escalating or complex technical issues, we can do that.
  • If your IT team is looking for a comprehensive IT management toolset, we can do that.
  • And if your team isn’t familiar with cloud migrations, cloud-based workloads, or simply needs to focus on growth-related elements, we have you covered.
Your One-Stop-Shop

IMS can be your IT, supplement your IT, and even work desk-to-desk with your employees as needed. We utilize cutting-edge cloud-based monitoring and management to reduce response and resolution times. We drive solutions to completion and constantly improve our performance through open feedback loops.

Examples of how we can help:

  • Managed network and infrastructure services
  • Support desk (helpdesk)
  • Collaborative IT
  • IT augmentation
  • Technology consultation and strategy
  • Comprehensive asset monitoring, management, and security toolsets

If you need help, IMS is here to serve. Schedule a 1:1 with our team today to learn how our dedicated approach to partnership can help your organization work better, save time, and continue to thrive.

Let’s Get Started.

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