Small and medium-sized businesses (SMBs) need IT services that help them operate more efficiently, improve security, and support long-term growth. A partner that can streamline daily operations, enhance team collaboration, and provide valuable insights that drive better decision-making. At IMS, we ensure that these solutions are tailored to the unique needs of your business, while balancing the practical consideration of cost.
We take a consultative approach to IT by focusing on practical, client-driven strategies. For instance, we help businesses move away from costly, on-premises hardware and embrace cloud solutions that ensure seamless, secure data access for teams working both in the field and remotely. Our proactive approach goes beyond traditional support—we regularly assess your infrastructure, identify potential cost savings actions, and recommend performance improvements before you even ask. This forward-thinking mindset ensures that you always stay ahead, optimizing your IT investments for long-term success.
- Shift from capital expenses to operational expenses
- Seamless data access in hybrid environments
- Regular proactive reviews for cost-saving and performance optimization
- Focus on long-term, scalable IT solutions
This is what we call “The IMS Way.”
A Partnership, Not Just a Service
We believe that your IT provider should be more than just a vendor. It should be a partner who understands your goals and works alongside you to achieve them. That’s why we focus on building strong, trust-based relationships with our clients. Our approach isn’t about offering generic services; it’s about truly understanding your business model, your people, and how you operate. We care to have strategic conversations around your objectives and projects, ensuring that your IT services align with your vision.
Our “We Care” approach emphasizes that we are here to serve your business, not just sell you a solution. We believe that the best outcomes happen when we listen to your needs, work collaboratively, and continuously adapt to support your growth.
Tailored IT Solutions That Scale with Your Business
We provide a range of IT services that help your organization become more efficient, secure, and flexible. The key to our approach is offering scalable solutions —meaning they grow with your business. We understand that your needs change over time, and we’re here to ensure that your IT infrastructure can keep up.
Cloud Services: Flexibility and Cost-Effectiveness
Cloud computing is one of the most effective ways to give your team access to data and applications from anywhere, at any time. We partner with Microsoft to offer a wide variety of cloud services, including Azure Virtual Machines, Virtual Desktops, and Virtual Networking. These services allow you to access company resources securely without the high costs of maintaining on-premises hardware.
For example, one of our clients—BPO American, an outsourced contact center handling sensitive data, struggled with scaling their IT infrastructure and ensuring secure data management for their remote workforce. We worked with them to transition to Windows 365 and Microsoft 365 Business Premium. The new setup allowed for quicker user onboarding, easier management, and stronger security through Azure Active Directory and Microsoft Defender for Endpoint.
As a result, BPO American streamlined operations, enhanced security, and reduced onboarding time, improving overall efficiency and supporting future growth.
Read the full BPO American Case Study
Cybersecurity: Protecting What Matters Most
Data security is non-negotiable, and IMS takes every measure to ensure your business is protected from cyber threats. Our cybersecurity services go beyond just installing firewalls and antivirus software. We implement a Zero Trust Framework, which ensures that only authorized users have access to sensitive data. We also offer cloud security features that protect your business even as it grows and scales.
In one instance, we helped a client migrate to the cloud while ensuring their data remained secure and compliant with regulations like HIPAA and PCI DSS. This approach doesn’t just protect your data—it gives you peace of mind, knowing that your business is protected from evolving cyber threats.
Network Services: Reliable Connectivity for a Remote Workforce
With more businesses adopting remote work models, reliable network infrastructure is crucial. IMS Solutions ensures that your network is robust enough to handle the demands of a hybrid workforce. From optimizing your local area network (LAN) to setting up secure, reliable virtual private networks (VPNs), we help you maintain smooth operations no matter where your employees are located.
For one client, we reviewed their network infrastructure and identified areas where performance could be improved. By upgrading their system, we were able to enhance their connection speeds and reduce downtime, allowing employees to work more efficiently, whether in the office or at home.
Support Services: Proactive, Not Reactive
One of the things that sets IMS Solutions apart is our proactive approach to IT support. Instead of waiting for issues to arise, our team regularly reviews your infrastructure to ensure everything is running smoothly. We don’t just fix problems when they occur—we look for ways to prevent them in the first place.
Our support team works closely with clients to identify opportunities for cost savings. We believe in transparency and always recommend solutions that can improve performance and reduce expenses, whether through cloud migration, hardware upgrades, or optimizing your current setup.
Helping You Stay Resilient with BCDR
Nowadays, downtime can be costly for many businesses. That’s why IMS Solutions is preparing to launch a Business Continuity and Disaster Recovery (BCDR) service that will help your business stay resilient in the face of unexpected disruptions. BCDR is an essential part of any IT strategy, ensuring that your critical data is protected and your business can quickly recover in the event of a disaster.
Our BCDR solutions will provide a comprehensive plan to safeguard your business from backup solutions to disaster recovery strategies. This proactive approach ensures that your operations remain uninterrupted, no matter what challenges arise.
Long-Term Relationships Built on Trust and Integrity
We focus on building long-term relationships that help your business grow over time. We take the time to understand your needs, listen to your feedback, and adapt our services to suit your evolving business requirements.
Our clients consistently tell us that one of the things they value most about working with IMS is the sense of partnership we provide. We care about the success of your business, and that’s reflected in the feedback we receive. Our clients trust us because they know that we always act with integrity and are committed to providing them with the best possible service.
An IT Partner You Can Count On
IMS is more than just an IT service provider; we are your partner in business success. With our tailored IT solutions, proactive approach, and commitment to building lasting relationships, we help SMBs navigate the complexities of modern technology with confidence and security. Whether you’re looking to scale your business, improve security, or optimize your IT infrastructure, IMS is here to provide the support you need to succeed.
Reach out today! Learn more about how we can help your business become more efficient, secure, and ready for the future.
